Montanha Subida Vinha Lages Madalena © David Rodrigues

@AZORES Experience Manager Terms and Conditions

Activity Details

This brochure showcases select activities offered by @AZORES in partnership with other companies. It is intended solely for use by our Experience Managers and should not be shared with third parties.
Please note: We cannot guarantee the availability of activities. Always check with your Experience Manager before making a reservation.

Pricing Information

The prices listed in this brochure are indicative and may vary based on the number of participants and any additional transportation costs. Final prices will be confirmed upon booking. Activities are considered booked only once full payment has been received. Payments are accepted exclusively via Stripe (QR Code) or in cash with the exact amount, only during working hours. Please ensure payment is completed promptly to guarantee your booking, as no reservations will be made before payment is secured.
The applied prices include our service and payment fee, as we handle all booking arrangements.

Experience Manager Availability

Your @AZORES Experience Manager is available to assist you during regular business hours. For any inquiries or support outside these hours, please contact us on the next available working day or when we are present at the hotel.

Activity Booking Requirements

To book an activity, please inform your Experience Manager as early as possible to ensure availability and necessary arrangements.

Payment and Confirmation

Activities are considered booked only once full payment has been received. Please ensure payment is completed as soon as possible to guarantee your booking. No reservations will be made before payment is secured.

Cancellation Policy

Cancellations must be made at least 48 hours before the scheduled activity for a full refund.

Weather Conditions

Activities are subject to weather conditions. In the event of unfavorable weather, your Experience Manager will assist in rescheduling or offer alternative options.

Health and Safety

Participants are required to follow all safety instructions provided by the activity providers. @AZORES is not responsible for accidents resulting from failure to follow safety guidelines.

WORKING HOURS: WEEKDAYS UNTIL 7PM – CONTACT US ON WHATSAPP +351 968 991 808